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Delivery Information
ORDERS WILL BE DISPATCHED ON THE NEXT BUSINESS DAY IF RECEIVED BY 5PM
Low Flat Rate Shipping of $11.99 to standard Australian locations and $24.99 to regional locations.
Delivery Estimates - Please note these time frames are estimates only based on the couriers general time frames and aren't guaranteed.
Byron Bay and Northern Rivers • 1-2 Business Days
Gold and Sunshine Coasts • 2-4 Business Days
Brisbane Metro • 2-4 Business Days
Melbourne Metro • 2-4 Business Days
Sydney and North/South Coasts • 2-4 Business Days
Canberra Metro • 3-5 Business Days
Adelaide Metro • 4-6 Business Days
Northern Territory • 7 - 16 business days
Perth and Other Rural/Remote • 5-12 Business Days
At this we are only able to ship to destinations within Australia. If you are from an international location please reach out via the contact page and we will try to assist you.
Should you have any questions in regard to shipping please reach out, we are here to help!
RETURNS POLICY
If you believe there to be an issue with a product that you have purchased please contact as soon as you can at email - hello@theseltzerstore.com.au
You may return most new, unopened items in new condition within 14 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc)
You should expect to receive your refund within 5-10 days of receipt your package.
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.